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Home / Commercial & hospitality / Contractors & builders

Program · Trade accounts

A cabinet supplier for contractors and builders.

A cabinet supplier for contractors has to behave like a subcontractor, not a showroom: a slot on the production calendar before the deposit, a QC pass that happens whether or not anyone is watching, and paperwork your own client can read. That is what the trade line is built around.

Four commitments, in writing

What a trade account is actually promised.

CommitmentWhat it means on site
Production slotConfirmed in writing before the 40% deposit, with a start date - not a queue position
Factory time10-14 days across ten stages, trial assembly at the 72-hour gate
Photo gatesEvidence at 24, 48 and 72 hours, tied to the payment milestones so progress is visible without a site visit
On-time record98% of delivered programs landed on their written schedule

The QC gates and what lands in each photo set are described in the nine verification checks.

The file that survives handover

Five documents that decide a repeat order.

None of these are contracts in the legal sense. All of them are what you reach for when container four looks different.

DocumentWhat it closes
The frozen specBoard, colour, banding and hardware locked to a version - changes cost a new version, not a quiet edit
The approved sample recordWhat "matches" means, photographed with an ID before production
The photo gatesEvidence at 24, 48 and 72 hours, attached to the payment milestones
The packing listCrate by crate and box by box, for your site and your broker
The written slotThe delivery date your programme was built on

The full write-up, including how a supply line opens and holds: sourcing & QC.

By project type

What contractors run through the factory.

The most recent builder order ran exactly this way: eleven rooms for a Melbourne builder on one E0 carcass with sintered stone, packed as a single 40HQ and shipped duty-paid to Sunbury VIC.

Trial assembly of a cabinet order on the factory floor

Trial assembly, every order

Every order is assembled once, before it ships.

Trial assembly is not a first-order privilege: every order is built once on the floor, checked against the drawings, photographed and then packed. It is the difference between a defect found at the factory gate and a defect found by your fitter - the thing a cabinet supplier for contractors is actually being asked to guarantee.

  • Board18mm E0 plywood, ≤0.05 mg/m3 (GB/T 39600)
  • Edge2mm PVB hot-melt on every cut edge
  • HardwareBlum soft-close, 50,000-cycle rated
  • Damage window48 hours from delivery, with photos and the order number

Bringing your own brand instead: OEM & ODM. Reselling as well as installing: dealers & wholesale.

FAQ

The cabinet supplier for contractors file, asked straight.

Do you confirm a production slot before the deposit?
Yes, in writing. The slot carries a start date, and it is confirmed before the 40% deposit - that line is in the contract, not in a chat log. A factory that quotes capacity without asking your order size is guessing, and the guess lands on your delivery date.
How long is the factory stage?
Ten to fourteen days across the ten production stages, with trial assembly at the 72-hour gate. Each stage leaves the factory only after its own QC pass, and the transit leg is named on the quote for your market.
What keeps a repeat order identical to the first?
The frozen spec, the approved sample record, the photo gates and the packing list - documents rather than messages. The five-document file is set out on sourcing & QC, and it is what makes order four behave like order one.
What happens if a crate arrives damaged?
Report it within 48 hours with photos and the order number. Every box is numbered to the bay or the room, so the affected part is identified from the packing list and re-cut to the frozen spec rather than to somebody's memory.
Can you supply our own brand?
Yes - OEM and ODM programs run on the same line, from a sample kit to full production, with your labelling and documentation. The scope and the sequence are on the OEM / ODM page.
Do you work with contractors who also resell?
Often. Contractors and builders who also run a showroom or a trade counter usually pair the program pages with the dealer terms, because the factory standard and the paperwork are the same either way.

Reselling, or buying on behalf of an end customer - the importer and trade buyer page sets out the written slot, the photo gates and the five documents.

Send the plan set, get the slot date.

Drawings, unit counts and the market you ship to. The quote comes back with a written production slot and a per-linear-foot number.

Related: apartment projects · whole house cabinets · assembled cabinets.

When a rollout runs past a few units, the buying model changes. Container-level OEM and ODM programs explain how a repeatable unit is locked and shipped.